Shawn-SMS service allows you to receive SMS to a temporary virtual number for verification purposes when registering on social networks, marketplaces, or other online platforms, while this service usually delivers SMS correctly, there can be technical difficulties resulting in users not receiving their codes. In this article, we will discuss the possible causes of problems with receiving SMS from Shawn-SMS and what to do in such cases.
Reasons for not receiving code from Shawn-SMS
All the reasons why code does not come to a user:
- Some service does not send code
Sometimes this can happen due to a technical failure. In this case, you can just request your verification code again after some time passes. But in some cases, security algorithms intentionally block sending a code. This happens if there are many requests from one IP. The algorithms realize that most likely there is registration through special software. What to do in such a situation? - Supplier’s mistake
To provide a large amount of numbers from different countries, Shawn-SMS works with thousands of suppliers around the world. At the connection stage we conduct verification and provide detailed instructions. But it is not always possible to track the work of a particular supplier. If the supplier withdrew a card from sale too early, or there are other technical difficulties on their side, SMS from the service just cannot be delivered to Shawn-SMS.
The Shawn-SMS service itself only provides the technical base and is an intermediary between a provider and a number buyer. Problems on the service side practically never happen, but technical support always helps to find solutions in any case.
What to do if you don’t receive code from Shawn-SMS?
How to solve a not-delivered-SMS problem? If you use an activation, the money for your number will be automatically returned to your balance if code is not received within 20 minutes. In case of a number rent, you can cancel the purchase of the service within 20 minutes by yourself. If a code has not arrived during this time, the money will be returned to your balance. If you did not receive a message, but the money has not been returned, please contact the technical support of the service.
What to do when Shawn-SMS does not send code?
What to do when Shawn-SMS does not send code?
In most cases users can solve such problems on their own. If the tech support is processing a large number of requests, it will be even faster to do everything by yourself. Here are the most effective tips on how to solve the problem with not delivery of code from Shawn-SMS:
- Use a Proxy or VPN with geolocation that matches the country of a number;
- Clear cookies/cache and register in a private browser tab (incognito mode);
- Use another device or smartphone emulator.
- Try requesting a code again.
How to contact the Shawn-SMS support team?
If you have tried the above-mentioned methods and still couldn’t solve the problem, then don’t hesitate to contact tech support. Here are the ways to get in touch:
1) Telegram: @shawnsmshq
2) Chat on the site: the dialog panel is on the right side of the website, but it can be disabled if there is a lot of workload on tech support.
3) Facebook: www.facebook.com/shawnsmshq
4) Instagram; @shawnsmshq
5) Twitter / X: twitter.com/shawnsmshq
6) Email support@54.69.118.152
7) WhatsApp: +447398747724
